Shift Management
Share the love
5 Intercultural Communication Secrets
 
To increase your confidence and skill
  • Secret 1: Different cultures do not have the same rules, norms, and social clues you do
  • Secret 2: Be sincerely interested in what other people experience from their point of view
  • Secret 3: Don't take resistance, suspicion or mistrust personally
  • Secret 4: Expect that your assumptions about others are likely wrong
  • Secret 5: Learn pieces of cultural information that will build trust
 
webinar starts in
countdown
00Hours00Minutes00Seconds
October 26, 2017 at 3pm (MST)
Culture can be confusing!

Maybe you have been frustrated with trying to make yourself understood in a conversation with someone from another culture. Or perhaps you long to crack other person’s cultural “code” so you can both enjoy a more natural communication. 

When communication doesn’t work, it can literally feel like a wall of misunderstanding between you. No matter how empathetic you are, it is impossible to understand all cultures; even your own! If you have ever felt that you wanted to increase your confidence and skill for communicating across cultural differences, you have come to the right place!

Intercultural expert, Marie Gervais’ mini-training “5 intercultural communication secrets to increase your confidence” will reveal the hidden understandings behind each of the 5 secrets. Using examples and incidents, Marie will show you how to use insights about each intercultural secret to improve your communication with people who are culturally different from you.

This is a must-see session! 

Here are the 5 secrets - during the training you will learn HOW to use them for improved intercultural communication results:
 
  •  Secret 1: Different cultures do not have the same rules, norms and social clues you do
  •  Secret 2: Be sincerely interested in what other people experience from their point of view 
  •  Secret 3: Don’t take resistance, suspicion or mistrust personally  
  •  Secret 4: Expect that your assumptions about others are likely wrong 
  •  Secret 5: Learn pieces of cultural information that will build trust
 
SECRET #1:
"How to identify and use natural and unexpected connections"
SECRET #2:
"Strategies to find out where people who do the job you want hand out and how to get to meet them - then what to do when you do meet them"
SECRET #3:
"How to ask for and get a virtual introduction and why it matters"
SECRET #1:
"How to identify and use natural and unexpected connections"
SECRET #2:
"Strategies to find out where people who do the job you want hand out and how to get to meet them - then what to do when you do meet them"
SECRET #3:
"How to ask for and get a virtual introduction and why it matters"
Meet the Presenter:

Marie Gervais CEO of Shift Management Inc., brings workplace learning to new heights with supervisory and leadership training for industry, online learning, webinars, and workplace learning needs assessment services. She applies field-based practical tools to workplace problems, builds capacity for systems thinking and problem solving, and facilitates collaborative teamwork for today’s multicultural workforce. 

If you are looking for leadership training with real workplace results, happy employees and increased market share, a conversation with Marie is the best place to start.
What people say about our webinars:
 "Discussing the importance of body language and breathing was very helpful and I'll apply that to my own experience as a presenter. Thanks - I enjoyed it!"
 "The content was extremely useful, engaging and practical."
--- Susan Ouellette (Present Yourself with Confidence)
 "It was very informative and brilliantly presented."
 "All the topics you select are right on. Very useful"
Copyright @ 2017 SHIFT Management - All Rights Reserved